WH Smith and Focus named as worst stores on the high street

by Ruki Sayid, Daily Mirror 21/05/2011

High street giant WH Smith and troubled DIY chain Focus have been named as the lousiest stores in Britain.

The research by consumer watchdog Which? found that stationer and book store WH Smith was expensive and cramped.

Focus, which is in administration, also scored just 54 out of 100, with shoppers slating its customer service. Electrical store PC World and sister chain Currys Digital were in the bottom 10 as well, along with budget fashion chain TK Maxx, department store Bhs and value shop Poundstretcher.

Read more: http://www.mirror.co.uk/news/top-stories/2011/05/21/wh-smith-and-focus-named-as-worst-stores-on-the-high-street-115875-23145188/#ixzz1NCX1d0QX